FAQ’s

Below we have gathered the most frequently asked questions. If you can’t find what you’re looking for, drop us an email or send us a text.

WiFi is available everywhere around Xanadu. If you’re a digital nomad and still need to work while staying with us (which we hope you don’t!) , you don’t need to worry about the WiFi speed.

Xanadu is located in a quiet area, just a 3 minute-walk to the coolest street in Kuta, with many bars and restaurants. There are also a few surf shops and supermarkets nearby. Kuta Beach is always nearby.

We use European plugs on the island.

︴ 2  surf sessions per day (Sundays no surf – yoga and fun beach trip instead) ︴ Surf theory and photo/video analysis (every Wednesday) ︴ 1 yoga session per day ︴ Breakfast (delicious and versatile – you won’t be bored) ︴ Rooms with AC and hot water ︴ Welcome dinner (every Monday) ︴ Free-flowing tea and coffee ︴ Water re-fill (just bring your re-usable water bottle – we are trying to reduce waste on the island) ︴ Board rental *On video analysis days, there is only 1 surf session

We try to surprise you every day with a breakfast special with a western dish with a local twist or the other way round. Every day we also offer a choice of eggs your way, bread and fruit. We always use fresh local ingredients. If you have any dietary requirements, drop us a note at the time of booking and we’ll make sure to be prepared.

We offer a Monday welcome dinners during your stay which is a true Indonesian feast. Don’t miss it!

Lombok is said to be like a chili, small but spicy. There is plenty of things to do other than surfing.  A couple of ideas for you:

Waterfalls

  • Traditional Sasak Village
  • Breathtaking beaches: Tanjung Aan, Salong Blanak, stunning volcanic Semeti Beach, Mawun Beach and many more
  • Snorkeling at Pink Beach

We are happy to share our tips with you – simply chat to our staff who know all the good places. We can also help you organise trips to the above and many more with our partners.

  • Insurance – everyone staying with us needs to have their own travel insurance
  • Mosquito repellent – we do have an electric mosquito repellent in the room, but you may need a spray for outdoors
  • Sunscreen (high UV) – the sun in Lombok is very strong so you’ll need some good sun protection
  • Swimwear
  • Yoga wear / comfortable clothing – if you are planning to join the yoga session you will need it
  • Re-usable water bottle

Check-in 2 pm / Check out 11 am. But you can leave your luggage with us if you arrive earlier or leave later and hang out by the pool or in the lounge area.

A/C and hot water (not so common in this part of the world) in all rooms, swimming pool, lounge area, free water (you will only need to have your own re-usable bottle as we aim to be plastic-free),  coffee and tea all day.

If you are arriving by plane, we can arrange an airport pick-up from the airport to make your arrival hassle-free (additional charge IDR 150,000). Otherwise, you can see us on the map here. We’re located right in the centre of Kuta, on the south coast of Lombok. If you need transport from a different part of the island, let us know.

Many great places – local and non-local. You won’t be disappointed.

Absolutely! Xanadu is great for all levels. If you’ve never surfed before, we will teach you the basics and take you to spots perfect for beginners. We surf in small groups so that our instructors can always keep an eye on you and help you ride them waves.

Not at all! We’re not a boot camp and we want you to have fun. We offer two surf sessions per day (if the swell allows) so if you want to sleep in, go for it. But if you feel like joining all the activities we’ve planned for you, you’re more than welcome.

Yes, we provide bathroom towels as well as pool towels. However, you will need to bring a beach towel as our pool towels are not to be taken out to the beach.

Do you have any more questions?

Feel free to send us a message on Whatsapp, we’re happy to answer all your questions so that you can enjoy Xanadu

Send us a text